---
title: "“An API call returned a 500 error”"
slug: "an-api-call-returned-a-500-error"
tags: ["Student", "LockDown", "Exam", "Technical Issue", "Problem"]
updated: 2021-06-23T04:19:26Z
published: 2021-06-23T04:19:26Z
canonical: "it.ajman.ac.ae/an-api-call-returned-a-500-error"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://it.ajman.ac.ae/llms.txt
> Use this file to discover all available pages before exploring further.

# “An API call returned a 500 error”

This issue is caused by: **incorrect computer time and/or time zone.**

To solve this issue, please check the below articles:

- For Windows 10, please [click here](https://support.microsoft.com/en-us/windows/how-to-set-your-time-and-time-zone-dfaa7122-479f-5b98-2a7b-fa0b6e01b261#:~:text=To%20set%20your%20time%20and%20time%20zone%20in%20Windows%2010,%26%20language%20%3E%20Date%20%26%20time).
- For MacOS, please [click here](https://support.apple.com/en-ae/guide/mac-help/mchlp2996/mac).