---
title: "Create HR Helpdesk Ticket"
slug: "create-hr-helpdesk-ticket"
updated: 2024-09-17T12:02:39Z
published: 2024-09-17T12:02:39Z
canonical: "it.ajman.ac.ae/create-hr-helpdesk-ticket"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://it.ajman.ac.ae/llms.txt
> Use this file to discover all available pages before exploring further.

# Create HR Helpdesk Ticket

If you are facing a functionality-related issue such as but not limited to: Missing or wrong personal data, error in application submission, and Inaccurate organization chart/reporting lines, follow the steps below to raise HR helpdesk ticket:

1. Navigate to "**Help Desk**", and then click on "**My Help**". ![image.png](https://cdn.document360.io/7a3c00d9-daf1-4451-a1a0-1e6ab8f34fa6/Images/Documentation/image-QQ5JM5T4.png)
2. On the dashboard, click the **Create Request** button. ![image.png](https://cdn.document360.io/7a3c00d9-daf1-4451-a1a0-1e6ab8f34fa6/Images/Documentation/image-AF2S67KB.png)
3. **Fill in the required fields:** A. Subject: A brief summary of the issue. B. Description: Detailed information about the problem. C. Category: Select the appropriate category for your issue. D. Priority: Set the urgency level (Low, Medium, High). ![image.png](https://cdn.document360.io/7a3c00d9-daf1-4451-a1a0-1e6ab8f34fa6/Images/Documentation/image-ZSX09OE9.png)

          Note:

          

You may include relevant attachments in the designated attachment section.

1. Review the information you have entered and click the **Save** button to create your ticket.  

![image.png](https://cdn.document360.io/7a3c00d9-daf1-4451-a1a0-1e6ab8f34fa6/Images/Documentation/image-964OHVSG.png)

          Note:

          

You will receive a confirmation message with your ticket number.