--- title: "Download folder permission required (MAC)" slug: "download-folder-permission-required-mac" tags: ["Student", "LockDown", "Exam", "Technical Issue", "Problem"] updated: 2025-08-15T07:07:18Z published: 2025-08-15T07:07:18Z canonical: "it.ajman.ac.ae/download-folder-permission-required-mac" --- > ## Documentation Index > Fetch the complete documentation index at: https://it.ajman.ac.ae/llms.txt > Use this file to discover all available pages before exploring further. # Download folder permission required (MAC) This issue is caused by: **Files and folders privacy settings on MAC** When using certain applications on your Mac, such as LockDown Browser or Examplify, you might encounter an error stating that the application requires permission to access the Downloads folder. This is due to macOS's security and privacy settings, which restricts apps from opening certain folders unless you give them permission ![](https://cdn.document360.io/7a3c00d9-daf1-4451-a1a0-1e6ab8f34fa6/Images/Documentation/image-1746173481900.png) To solve this issue, please follow the steps below: 1. On your MAC device, choose **Apple menu > System Preferences** 2. Click on **Security & Privacy**, then click on **Privacy** 3. Select **Files and Folders** 4. **Switch on** the toggles listed under LockDown Browser to grant it access to the required files and folders. ![](https://cdn.document360.io/7a3c00d9-daf1-4451-a1a0-1e6ab8f34fa6/Images/Documentation/image-1755240601959.png) 5.