---
title: "Reset Password for Faculty & Staff"
slug: "reset-password-for-faculty-staff"
updated: 2022-01-07T04:59:24Z
published: 2022-01-07T04:59:24Z
canonical: "it.ajman.ac.ae/reset-password-for-faculty-staff"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://it.ajman.ac.ae/llms.txt
> Use this file to discover all available pages before exploring further.

# Reset Password for Faculty & Staff

To reset your password for your AU account, please follow the below steps:

1. Go to  [www.outlook.com/ajman.ac.ae](http://www.outlook.com/ajman.ac.ae)
2. Click on **Can't access your account?![](https://cdn.document360.io/7a3c00d9-daf1-4451-a1a0-1e6ab8f34fa6/Images/Documentation/cant%20access%20your%20account.jpg)**
3. Enter your AU email address and the verification code, and then click on **Next**.![](https://cdn.document360.io/7a3c00d9-daf1-4451-a1a0-1e6ab8f34fa6/Images/Documentation/email%20and%20captcha.jpg)
4. Check the **I forgot my password box** and click on **Next**.![](https://cdn.document360.io/7a3c00d9-daf1-4451-a1a0-1e6ab8f34fa6/Images/Documentation/forgot%20my%20password.jpg)
5. Check the **Text my mobile phone** box and enter the registered phone number and then click on **Text.![](https://cdn.document360.io/7a3c00d9-daf1-4451-a1a0-1e6ab8f34fa6/Images/Documentation/text%20my%20phone.jpg)**
6. Enter the verification code you receive as an SMS and click on **Next**.![](https://cdn.document360.io/7a3c00d9-daf1-4451-a1a0-1e6ab8f34fa6/Images/Documentation/verification%20code%20sms.jpg)![](https://cdn.document360.io/7a3c00d9-daf1-4451-a1a0-1e6ab8f34fa6/Images/Documentation/enter%20code.jpg)
7. Enter the new password and confirm it. Then click on **Finish**. ![](https://cdn.document360.io/7a3c00d9-daf1-4451-a1a0-1e6ab8f34fa6/Images/Documentation/new%20password.jpg)Note:To learn more about the password policy, please refer to [this article](/v1/docs/password-policy-for-faculty-staff).
8. You will receive the below notification and email to your AU email address and personal email address.![](https://cdn.document360.io/7a3c00d9-daf1-4451-a1a0-1e6ab8f34fa6/Images/Documentation/confirmation.jpg)![](https://cdn.document360.io/7a3c00d9-daf1-4451-a1a0-1e6ab8f34fa6/Images/Documentation/email%20notification%20password%20change.jpg)