---
title: "Staff and Faculty Access to the IT Services"
slug: "staff-and-faculty-access-to-the-it-services"
tags: ["Faculty", "Staff", "Access", "Policy"]
updated: 2021-07-05T06:57:48Z
published: 2021-07-05T06:57:48Z
canonical: "it.ajman.ac.ae/staff-and-faculty-access-to-the-it-services"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://it.ajman.ac.ae/llms.txt
> Use this file to discover all available pages before exploring further.

# Staff and Faculty Access to the IT Services

Access to the IT services may be granted to users as follows:

For full-time Faculty/staff, access to the following is granted automatically:

- Internet
- Network
- Email
- Wireless internet
- HR System. This service is activated by HR office. It is accessible through the Network Account

For access, please contact the Helpdesk. Please note that part-timers and visitors may call helpdesk to request access to the above mentioned services.

The following services are also available:

- Personal data storage in the main AU server
- Sharing storage between a group of users
- Access to an existing shared folder
- Email addresses for a group (such as an entire college or department)
- Email for college/department for public communications

You may request any of the above mentioned services using the following steps:

- Download the IT digital form from IT office Folder Public Folder in the email.
- Complete the form and return it to [helpdesk@ajman.ac.ae](mailto:helpdesk@ajman.ac.ae)

For the following services, access may only be granted once an official letter has been sent from the College Dean or Head of Department to the Office of IT:

- Telephone extension. This requires prior approval from the Human Resources Department, from which you may collect the appropriate form.

## Related

- [Faculty and Staff AU Network and Email Accounts](/faculty-and-staff-au-network-and-email-accounts.md)
- [Set up your AU Email](/faculty-staff-set-up-au-email.md)