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    Create HR Helpdesk Ticket
    • 17 Sep 2024
    • 1 Minute to read
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    Contents

    Create HR Helpdesk Ticket

    • Updated on 17 Sep 2024
    • 1 Minute to read
    • Contributors
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    Article summary

    If you are facing a functionality-related issue such as but not limited to: Missing or wrong personal data, error in application submission, and Inaccurate organization chart/reporting lines, follow the steps below to raise HR helpdesk ticket:

    1. Navigate to "Help Desk", and then click on "My Help".
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    2. On the dashboard, click the Create Request button.
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    3. Fill in the required fields:
      A. Subject: A brief summary of the issue.
      B. Description: Detailed information about the problem.
      C. Category: Select the appropriate category for your issue.
      D. Priority: Set the urgency level (Low, Medium, High).
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    Note:

    You may include relevant attachments in the designated attachment section.

    1. Review the information you have entered and click the Save button to create your ticket.
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    Note:

    You will receive a confirmation message with your ticket number.

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