Access to the IT services may be granted to users as follows:
For full-time Faculty/staff, access to the following is granted automatically:
- Internet
- Network
- Wireless internet
- HR System. This service is activated by HR office. It is accessible through the Network Account
For access, please contact the Helpdesk. Please note that part-timers and visitors may call helpdesk to request access to the above mentioned services.
The following services are also available:
- Personal data storage in the main AU server
- Sharing storage between a group of users
- Access to an existing shared folder
- Email addresses for a group (such as an entire college or department)
- Email for college/department for public communications
You may request any of the above mentioned services using the following steps:
- Download the IT digital form from IT office Folder Public Folder in the email.
- Complete the form and return it to helpdesk@ajman.ac.ae
For the following services, access may only be granted once an official letter has been sent from the College Dean or Head of Department to the Office of IT:
- Telephone extension. This requires prior approval from the Human Resources Department, from which you may collect the appropriate form.