Staff and Faculty Access to the IT Services

Access to the IT services may be granted to users as follows: 

For full-time Faculty/staff, access to the following is granted automatically:

• Internet
• Network 
• Email
• Wireless internet
• HR System. This service is activated by HR office. It is accessible through the Network Account

For access, please contact the Helpdesk. Please note that part-timers and visitors may call helpdesk to request access to the above mentioned services.

The following services are also available:

• Personal data storage in the main AU server
• Sharing storage between a group of users
• Access to an existing shared folder
• Email addresses for a group (such as an entire college or department)
• Email for college/department for public communications

You may request any of the above mentioned services using the following steps:

• Download the IT digital form from IT office Folder Public Folder in the email. 
• Complete the form and return it to helpdesk@ajman.ac.ae

For the following services, access may only be granted once an official letter has been sent from the College Dean or Head of Department to the Office of IT:

• Telephone extension. This requires prior approval from the Human Resources Department, from which you may collect the appropriate form.