IT Orientation for AU Students

Watch Our Recorded IT Orientation

🎥 Watch the recorded IT orientation session for a brief overview of the IT tools and systems you will be using as an AU student.

Introduction

As a student at Ajman University, you'll use a variety of IT services to support your academic journey. This orientation page will help you get started quickly and confidently.

With your AU username (student ID) and password provided by the Office of IT, you can access all of the following services:

• Internet Access (including campus Wi-Fi)

• University website for news, college and program information, student activities, and more

• Moodle for course materials, assignments and online exams, and course evaluations

• Banner System for course registration and academic records

• Online Request System (ORS) to submit requests electronically

• Email and OneDrive for official communication and personal cloud storage

• AU Connect Mobile App to stay updated on schedules, notifications, and events

Orientation Topics

🧭 Navigating the AU Website
Learn how to find key academic and student resources on the AU website.
Read more

🔐 Your Student User Account and Password
Read more about your user account and password.

📶 Connect to AU Wi-Fi
Set up secure Wi-Fi on your devices, follow the steps in the user guide below.
- 💻 Wi-Fi Setup for PC/Laptop
- 📱 Wi-Fi Setup for Smartphone/Tablet

❓ Frequently Asked Questions (FAQ)
Get quick answers to common questions about your AU network account, username, password policy, and how to recover your login information.
View FAQs

🔧 Need Help?

Contact the IT Helpdesk:

📧 Email: helpdesk@ajman.ac.ae
📞 Phone: +9716 7056500
🕘 Office Hours:
- Monday – Thursday: 8:00 AM – 5:00 PM (Subject to change)
- Friday: 8:00 AM – 1:00 PM